Tag Archives: Mobile Marketing

Short codes may save traditional media

 

Struggling

Struggling

Thanks to Jim Washok at OTAir for sending along Nielsen’s “The Short Code Marketing Opportunity.”

 

This is a great primer on how marketers are using Common Short Codes or “short codes” for text (SMS) and multimedia (MMS) messaging to build awareness, drive relationships and even sell products using mobile devices.

If you’re interested in the short code marketing opportunity, I suggest you take the time to read Nielsen’s report.

Some of the things that jumped out at me are:

The average number of text messages eclipsed the number of phone calls for wireless subscribers in Q4 2007 and the gap continues to widen.

A case study for Ashley Furniture shows one example of ROI on a text message campaign:  For every $1 spent on the campaign, $122 was generated in revenue.

Hispanics and African-Americans recall text-message ads almost twice as often as whites, making them an excellent target for text campaigns.

But what really interests me the most is the opportunity for traditional media (TV, print, outdoor, radio) to use text as an immediate call to action and to build interactive relationships with their viewers, readers or listeners.  Traditional media, particularly newspapers, have been hit hard by the current advertising slump and text campaigns are a great way to add value to advertisers and capture a database of loyal customers.

Nielsen found that radio station ALICE 97.3 KLLC-FM in San Francisco had logged more than a million transactions to its short code in Q2 2008 by listeners making requests, entering contests and chiming in on surveys.  That’s an excellent example of how traditional media is using text campaigns to build relationships.

As traditional media, particularly print, continues to struggle, short codes may prove to be their salvation.

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Filed under Daniel Durazo, Hispanic marketing, Mobile Marketing

Radio Drives Mobile

 

Mobile Driver

Mobile Driver

Recently, my work in the radio industry and my interest in mobile marketing have crossed paths.  

 

Thanks to my colleague Doug Zanger at Small Plate Radio, I’ve found myself in several radio industry posts. I’m on the radio jury for the London International Awards, I’m the moderator for the Radio Suits group on the radiocreativeland talent pool and I handle media relations for the soon to be launched Good Radio Stories, an online PR service showcasing the charitable acts of radio stations across the country.  GRS is a Radio 2020 project commissioned by the Radio Advertisers Bureau, National Association of Broadcasters and HD Radio Alliance.

The more that I play in the radio world (I have a broadcast journalism degree) the more clearly I see synergies between radio and mobile marketing.  As I pointed out in my post “Drive to Mobile,” one of the best attributes of mobile marketing is the ability to “capture” an audience no matter where they are or what they’re doing. 

Where people can often be found is listening to the radio in a car, at home, at work or in someone else’s store, gym or drycleaner.  Radio therefore is a perfect medium for Drive to Mobile because it is ubiquitous and can be accessed from anywhere (just like mobile phones).

This fact is not lost on mobile marketing providers.  Companies like HipCricket and Spark Network Services offer radio stations turnkey mobile solutions to further relationships with listeners and provide stations with an additional revenue stream.

HipCricket has also just signed a deal with the Spanish Broadcasting System to build loyalty groups via text. I know from my work in the Hispanic market that Hispanics are a great target for text campaigns.

When it comes to building Drive to Mobile campaigns, radio is a terrific medium.

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Filed under Hispanic marketing, Mobile Marketing